IDL was the first company to launch customer loyalty, discount and voucher redemption applications on an electronic payment terminal.

Based just outside in Harrow , IDL is an entrepreneurial and progressive organisation. IDL is committed to continually developing revolutionary electronic Point of Sale customer retention and payment solution technology innovations.

Retailers use IDL’s EFTPoS technology and customer loyalty and retention applications to improve their marketing program and increase sales revenues and improve customer visit frequency.

IDL has ambitious growth plans and has recently secured venture capital funding to support this strategic objective.

IDL has invested many man-years in development effort to create function rich software applications for EFT terminal-based Loyalty, Gift Card and Wholesale. These products are available for EPoS integrated systems as well

IDL specialises in the secure management of information and transactions via our own Transaction Gateway in such areas as Loyalty, Gift and Pre-Paid Card Solutions, Electronic and Secure Coupon and Voucher Redemptions, as well as our latest unique first ever Wholesale application.

We pride ourselves on being able to provide our customers with a fully managed, bespoke value-add solutions. Our clients range from multiple corporate companies to SME retailers. Our expertise and capability enables us to offer our clients the latest technologies including Contactless Solutions, RFID, BlueTooth and GPRS.

Our host supports transactions from multiple BIN ranges therefore enabling us process Loyalty, Gift & Pre-Paid Cards from any card schemes. Transactions can be processed from any Point-Of-Sale (POS) equipment including thirdparty owned hardware.

Clients

• Financial Services clients include acountants,insurance firms and consultants.
• Retail clients include high street stores,and a whole variety of SME's
• Hospitality clients include Restaurants,leisure centres,golf clubs,hotels,holiday centers.

Expertise

• We have extensive knowledge within the transaction processing industry specialising in Loyalty, E-Money, Gift and Payment cards processing. We also specialise in issuing and redemption of electronic vouchers and coupons.
• We have extensive knowledge and capabilities of developing our technology for any make or model of any Point-of-Sale equipment from vaious manufavcturers ie Ingenico, HyperCom, Thyron, Thales, Verifone, Dionne, Lipman and Sagem.
• We also have help desk facilty to provide customer support relating to technical and non-technical issues.

Neeta Dhorajiwala
Chief Executive Officer, Co. Founder, Instant Discounts Limited

Neeta has been involved with IDL from conception including the designing of the technology R & D the product. Her background is business development and marketing for a large American organisation (W.R. Grace limited) and over the years has gained a wealth of knowledge within the transaction processing industry and in POS units. She has taken part in the implementation not only of the transaction host but all administrative procedures. Neeta has implemented ISO 9001 accreditation from start to finish for her previous company and is in the process of gaining the same for IDL. IDL prides itself for being able to implement technology based applications.

Kaushik Hindocha
MD, Co. Founder, Instant Discounts Limited

Kaushik has been involved with the company from day one and has also contributed to the overall design and implementation of the IDL products. His knowledge of the retail environment and successful background in the retail industry has enabled him to understand the needs of the independent retailers. He possesses strong managerial skills enabling him to take control of the day to day running of the company and fulfilling his duties as the Managing Director.

Stephan Gagnon, CA MSc Fin
Non Executive Director, Instant Discounts Limited

Stephan is the founder of London based investment house Stargate Capital Investment Group where his day-to-day role includes acting as venture capital fund manager and corporate financier. He is a board Director of Stargate Capital Management Ltd (an FSA regulated fund management company), Stargate Corporate Finance Ltd (an FSA regulated corporate finance house), Instant Discounts Ltd (a customer loyalty and payment solutions provider), Green Gold Forestry Limited (an investment house focusing on forestry assets) and Ventura Investment Group Limited (a financial marketing and brokerage firm). Stephan is a fund manager on the Trapezia Funds (venture capital funds which invest in high growth businesses where women have an influential role) and the Catalyst Stargate Funds (tax driven venture funds offered to UK private investors).

Chris Jacobs
Non Executive Director, Instant Discounts Limited

Chris Jacobs is the lead consultant specialising in customer loyalty programmes. He has worked in systems for over 35 years, the last 15 of which have been exclusively in consumer-focused marketing applications. He has been personally involved in the design and implementation of over 50 loyalty schemes. He knows what works in customer loyalty, and what doesn't. He is familiar with most of the loyalty solutions that are available and can offer practical advice on their strengths and weaknesses.

Our Objectives are to:
• Be the market leader in providing terminal-based customer loyalty and retention, and payment solutions.
• Continually develop technological innovations that increase the profitability of its member businesses and retailers.
• Recruit, train and keep talented employees who are among the best in their professional fields.
• Be renowned among the job market as an Employer of Choice, who embraces people from all cultural, racial, political or social background.
• Be a socially responsible organisation, who contributes to society, the community and the environment.

IDL Technology Group differentiates itself by:
• Offering independent retailers affordable customer loyalty and retention solutions normally only accessible to the large retail chains.
• Combing multi-applications with payment on a single terminal obviating the need for additional hardware.
• Offering competitive acquiring rates.
• Articulating how loyalty can increase the merchant’s sales turnover and improve customer retention.
• Handholding merchants through the implementation process
• Enabling a scheme to be launched quickly with the minimum of effort from the merchant.
• Providing an end-to-end fully managed service.
• Being reactive to the retailer’s needs and issues.
• Being proactive in suggested improvements.
• Continually investigating new innovations for the market.